TERMS & CONDITIONS – aceclutch.org
Effective Date: 17/04/2026
Welcome to aceclutch.org (the “Platform”, “we”, “us”, “our”). The Platform is owned and operated by MIKHPETECH LTD, a company incorporated in England and Wales under registration number 16774228, with its registered office at 10 Fenchurch Avenue, London, England, EC3M 5BN.
By accessing or using this Platform, you agree to be legally bound by the terms outlined below.
1. ELIGIBILITY AND USER CONSENT
User Requirements
To use the Platform, you must meet the following conditions:
You are at least 18 years old or have reached the legal age required in your jurisdiction.
You possess full legal capacity to enter into binding agreements.
All information provided by you must be accurate, current, and complete.
We may request identity verification (including KYC checks). Any attempt to submit false or misleading information may lead to immediate restriction or termination of access.
If you are acting on behalf of a legal entity, you confirm that you are authorized to accept these Terms on its behalf.
Geographic Limitations
Access to the Platform is not permitted in jurisdictions subject to international sanctions or where such services are restricted by law. By using the Platform, you confirm that your local laws allow such use.
2. NATURE OF SERVICES
The Platform provides a marketplace environment for digital in-game items (including skins), primarily delivered via Steam trade functionality.
Key Points
We act solely as an intermediary facilitating transactions between users.
We do not create, modify, or own the virtual items listed.
Items are transferred to users through Steam trade offers after successful purchase.
Payments are processed through licensed third-party providers.
The Platform is not affiliated with, endorsed by, or sponsored by Valve Corporation or Steam, and all references to Steam are used solely to describe item delivery functionality.
3. ACCOUNT ACCESS AND SECURITY
Access to the Platform is granted via Steam authentication only.
You are responsible for maintaining the confidentiality of your account.
All activity conducted under your account is your responsibility.
We reserve the right to suspend or terminate accounts in cases of:
Breach of these Terms
Suspected fraud
Abusive or unlawful behavior
4. PURCHASES AND PAYMENTS
By placing an order, you agree to pay the total amount shown at checkout, in Euro (EUR), including any applicable taxes or charges disclosed before payment. Prices may be converted from other currencies at the applicable exchange rate applied at the time of purchase by the payment provider.
Accepted payment methods, including Visa, Mastercard, and other options displayed at checkout, may vary depending on your location and availability of third-party payment service providers.
An order constitutes an offer to purchase Services and is not binding until accepted by the Company. In the event of a pricing or technical error, the Company may cancel or correct the order prior to acceptance.
Payments are processed by independent third-party payment service providers compliant with applicable security standards (including PCI DSS). The Company does not store, process, or retain full payment card details and does not handle payment funds directly.
Rights Reserved
We may cancel or refuse transactions, correct pricing or system errors, and block or suspend suspicious payments or activity at our discretion. All prices are subject to change without prior notice.
All listings, prices, and item availability displayed on the Platform are subject to change at any time without notice. We do not guarantee the availability of any item until the transaction has been successfully completed and confirmed. In the event of pricing inaccuracies, technical errors, or unavailable items, we reserve the right to cancel or refuse any order prior to completion.
Minimum Order Value
A minimum checkout amount of €5 applies to all purchases on the Platform. Orders with a total value below this threshold cannot be completed. We reserve the right to update or modify the minimum order value at any time, with changes applying to future transactions.
5. DELIVERY OF DIGITAL ITEMS
After payment confirmation:
Items are delivered via Steam trade offer.
Delivery usually occurs within 7 days, but may take up to 14 days in exceptional cases.
If delays occur beyond this timeframe, users may request a full refund.
Limitations
We are not responsible for failed delivery due to:
Incorrect trade links
Steam restrictions
Account limitations on the user’s side
User Responsibilities
You must ensure:
A valid Steam trade URL is provided
Steam Guard/Mobile Authenticator is enabled if required
Your account is eligible for trading
6. SELLING ITEMS AND PAYOUT TERMS
Listings
Items must be categorized correctly and comply with platform requirements.
We reserve the right to reject listings without explanation.
Inventory Responsibility
Items remain under your control until sold.
You must complete the trade promptly after sale.
Fees
A commission of 10% applies to completed sales.
Payouts
Accurate payout information must be provided.
Verification checks may be required before processing.
Payments are processed through authorized providers only.
Processing time: typically 3–7 business days after successful delivery.
Limits:
Minimum payout: €10
Maximum payout: €5,000 These limits may change at any time.
Payouts may be delayed, adjusted, or cancelled in cases of:
Failed delivery
Fraud suspicion
Regulatory compliance checks
Users can view payout history within their account.
7. REFUND POLICY
Due to the nature of digital goods, refunds are generally not available once a digital item has been successfully delivered and accepted.
By completing a purchase with immediate delivery, you expressly acknowledge and agree that, to the extent permitted by applicable law, your statutory right of withdrawal may be waived.
Refunds may be granted only in limited circumstances, including where:
the item has not been delivered within the stated delivery timeframe; or
the order is cancelled before delivery is completed.
All refund requests must be submitted via info@aceclutch.org within 30 days of the transaction date. Approved refunds will be processed within 14 days using the original payment method, unless otherwise required by applicable law.
We reserve the right to refuse or limit refunds where there is evidence of misuse, abuse, fraudulent activity, or breach of these Terms.
Nothing in this clause affects your statutory rights under applicable consumer protection laws, including your rights
8. USER CONDUC
You agree not to:
Use the Platform for unlawful purposes
Provide false or misleading data
Attempt to disrupt or compromise system security
Use automated tools without permission
Engage in fraudulent transactions or chargebacks
Bypass geographic or payout restrictions
Use third-party or anonymous payout methods
Violations may result in:
Account suspension
Loss of funds
Reporting to authorities
9. INTELLECTUAL PROPERTY
All Platform content (including text, design, and software) is protected by intellectual property laws. Game-related assets remain the property of their respective owners (e.g., Valve Corporation). We are not affiliated with or endorsed by them.
Unauthorized use, copying, or distribution of Platform content is prohibited.
10. DATA PROTECTION AND PRIVACY
We process personal data in accordance with applicable data protection laws, including the UK GDPR. Further details on how we collect, use, and protect personal data are set out in our Privacy Policy.
Purposes
Data may be used for identity verification, fraud prevention, transaction processing, and compliance with legal and regulatory obligations.
Information may be shared with trusted third-party service providers where necessary for the operation of the Platform or to comply with legal requirements.
Your Rights
You have the right to access, correct, or request deletion of your personal data, as well as to restrict its processing in accordance with applicable law.
For more information about how your data is processed and your full rights, please refer to our Privacy Policy.
11. LIABILITY LIMITATIONS
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, including but not limited to uninterrupted or error-free operation.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or business opportunities, arising out of or in connection with the use of the Platform.
The Company is not responsible for any limitations, failures, or disruptions caused by third-party services or platforms, including but not limited to payment providers, blockchain networks, or digital distribution platforms.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
12. INDEMNIFICATION AND TERMINATION
You agree to compensate us for any losses arising from:
Your breach of these Terms
Unlawful use of the Platform
Fraudulent or abusive activity
We may suspend or terminate access without notice if violations are detected.
13. MODIFICATIONS
We may update these Terms from time to time. Material changes will be communicated in advance.
Continued use of the Platform constitutes acceptance of the updated Terms.
14. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, unless otherwise required by applicable consumer laws.
15. CONTACT INFORMATION
MIKHPETECH LTD
10 Fenchurch Avenue London, England, EC3M 5BN
Company No. 16774228
Email: info@aceclutch.org
16. COMPLAINTS AND DISPUTES
If you have a complaint, please contact us via email. We aim to respond within 14 business days.
Consumers in the EU/UK may also use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
17. THIRD-PARTY TERMS AND SERVICES
The Platform relies on third-party services and platforms, including but not limited to Steam, for authentication, item transfers, and functionality. Your use of such third-party services is subject to their respective terms and conditions. We are not responsible for the operation, policies, or actions of third-party platforms.
18. SERVICE AVAILABILITY
We do not guarantee that the Platform will be available at all times or free from interruptions.
Access may be suspended or limited due to maintenance, updates, technical issues, or factors beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without prior notice.
19. FORCE MAJEURE
We shall not be liable for any failure or delay in the performance of our obligations due to events beyond our reasonable control, including but not limited to technical failures, network disruptions, acts of government, natural disasters, cyber incidents, or failures of third-party service providers.
20. ASSIGNMENT
Users may not assign, transfer, or otherwise dispose of their rights or obligations under these Terms without prior written consent from the Company. The Company may assign or transfer its rights and obligations under these Terms at its discretion, including in connection with a merger, acquisition, or sale of assets.
